Article No. 009874
Add products to the service requests for warranty/non-warranty repair or exchange.
Most products are covered by a 2 year warranty. To make a warranty claim you must provide a valid proof of purchase. Please see our full warranty terms and conditions here: https://sennheiser.com/service-support-services-warranty-conditions Your product may be repaired or exchanged. If your warranty claim is not approved you will receive a cost estimate from us.
Due to the way in which this product is manufactured, it is not possible to offer an economical out of warranty repair service. Please purchase a replacement item instead.
Article No. 577712
for MZQ 100
Article No. 578807
Attention! Due to the complexity of the repair, some of the spare parts shown can only be replaced by specialist workshops. In this case, please contact your nearest Sennheiser Service Center.