NT 12-10BW

Most products are covered by a 2 year warranty.
To make a warranty claim you must provide a valid proof of purchase.
Please see our full warranty terms and conditions here: https://sennheiser.com/service-support-services-warranty-conditions
Your product may be repaired or exchanged.
If your warranty claim is not approved you will receive a cost estimate from us.

Due to the way in which this product is manufactured, it is not possible to offer an economical out of warranty repair service. Please purchase a replacement item instead.