Add products to the service requests for warranty/non-warranty repair or exchange.
Most products are covered by a 2 year warranty. To make a warranty claim you must provide a valid proof of purchase. Please see our full warranty terms and conditions here: https://sennheiser.com/service-support-services-warranty-conditions Your product may be repaired or exchanged. If your warranty claim is not approved you will receive a cost estimate from us.
Due to the way in which this product is manufactured, it is not possible to offer an economical out of warranty repair service. Please purchase a replacement item instead.